Terms of use

These terms are the agreement between you and Unmapped Labs when you use unmapped.co.za, create an account, or use our data through the portal or the API. If you use them for a company, you accept these terms for that company and confirm you may. Please read them: they say what you may do with the data, and what you may not.

In short

Use the data in your own business, and show it to your own customers in your products.
Don’t resell it, republish it as a dataset, or use it to build a competing one.
Keep your API keys to yourself, and stay within the limits.
We check every figure against its source, but sources can be wrong or late: verify what matters before you rely on it.

1. About us

Unmapped Labs is a sole proprietorship. Address, including for legal notices: Cape Town, South Africa. Email: hello@unmappedlabs.com. Website: unmapped.co.za. We build South African datasets from official and public sources and deliver them through an online portal and an API. We don’t belong to any self-regulatory body or subscribe to a code of conduct.

The service is free while it is in early access. Before anything costs money, we’ll show you the price, what’s included and how to pay, and you’ll choose whether to buy. Nothing is charged automatically.

2. Accounts

Accounts are for named people with a work email address. Each person has their own account; don’t share sign-in details.
You’re responsible for what happens with your account and its API keys. Keep keys secret, revoke any you think are exposed, and tell us at hello@unmappedlabs.com if you suspect misuse.
Give us accurate details, and keep your email address current: we use it for sign-in codes and important notices.

3. Using the data

While you have an account and keep to these terms, we give you a non-exclusive, non-transferable licence to use the data you switch on:

inside your own business, for analysis, planning, pricing, billing, compliance and decisions; and
in your own products and services, to show or use individual records or small extracts for your customers, as part of something you offer (a tariff in a solar quote, a dam level in a dashboard), with the credit “Source: Unmapped Labs”.

You may not, yourself or through anyone else:

sell, license, share or give the data, or a substantial part of it, to anyone else, or publish it as a dataset, download or feed;
use the data to build or improve a dataset or service that competes with ours;
copy the data systematically beyond what your licensed use needs, scrape the website or portal, or try to get around the limits, for example by using several accounts or sharing keys;
remove or hide the credit or the source information that comes with the records; or
use the service to break the law, or in a way that harms the service or other users.

We own the datasets as compilations: how we select, check, structure, join and document the information, and our software, website and documentation. The underlying facts and the official documents they come from aren’t ours, and nothing in these terms limits what you may do with information you get from the original source yourself. Some datasets are built from openly licensed data. Where that licence gives you rights in the underlying data, it applies to that data, and these terms don’t take those rights away; the dataset page or record will name the licence.

4. The API and limits

The API gives records a page at a time, within a daily limit for each account across all its keys. The portal shows your current limits. We may change limits, and we may contact you, slow down or suspend access if usage looks like copying the data rather than using it. We keep a count of the calls and records each key receives to run the service, apply the limits and check that these terms are kept, as our privacy notice explains.

We aim to keep the service running, but early access comes without a promise of availability. Planned changes to the API that would break what you’ve built will be announced in advance where we can.

5. Accuracy

We check every record against the source it cites, show that source, and flag where sources disagree or leave something out. Still, sources can contain mistakes, change without notice, be set aside or be published late, and we can make mistakes too. The data is information, not legal, financial, engineering or other professional advice. Check what matters against the source before you rely on it, and tell us if you find an error: we’ll fix it and note it in the record’s history.

6. Personal information in the data

Some datasets name people in a public or professional role, as their public source does. If you use such data, you are responsible for doing so lawfully under the Protection of Personal Information Act, 2013, including its rules on direct marketing (section 69). You may not use the data to identify, profile or contact private individuals in ways the law doesn’t allow, or combine it to reveal information that the sources don’t publish. How we handle personal information is set out in our privacy notice.

7. Liability

To the extent the law allows:

we aren’t liable for indirect or consequential loss, or for loss of profit, revenue, data or goodwill, arising from your use of the service or the data;
our total liability to you for any claim related to the service is limited to the amount you paid us for it in the 12 months before the claim; while the service is free, that is nothing; and
you’re responsible for loss you cause us by breaking sections 3 or 6, including where you let others misuse the data.

Nothing in these terms limits liability that the law doesn’t allow to be limited, such as for gross negligence or fraud, or takes away rights you have under the Consumer Protection Act, 2008 or the Electronic Communications and Transactions Act, 2002 where they apply to you.

8. Suspension and ending

You may stop using the service and delete your account in the portal at any time. We may suspend or close an account that breaks these terms, puts the service or other users at risk, or that we must close by law; where we reasonably can, we’ll tell you first and give you a chance to put things right. When an account ends, your licence to use the data ends with it, except for records already built into your own products and reports before then, which you may keep using for those purposes. Sections 3 (the restrictions), 5, 6 and 7 continue after an account ends.

9. General

Changes. We may update these terms. We’ll tell account holders by email or in the portal before a change takes effect, and for changes that matter we’ll ask you to accept the new version before you go on using the data. The version date is at the top.
The website. unmapped.co.za describes what we’re building. Plans, statuses and timings on it can change and aren’t promises.
Law. South African law governs these terms, and South African courts have jurisdiction.
Notices. We send notices to the email address on your account. Send yours to hello@unmappedlabs.com, or to the address in section 1.
The whole agreement. These terms and the privacy notice are the whole agreement about the service, unless we sign something else with you. If a part of them isn’t enforceable, the rest still applies.