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Is the tap water safe in Big Five Hlabisa?

The government’s latest official rating puts 10 of the 26 drinking-water systems of the Umkhanyakude District Municipality at high or critical risk, and 16 at low or medium risk. It’s the Department of Water and Sanitation’s Blue Drop risk assessment of 2024, published in March 2026.

This is the government’s latest official assessment (published in March 2026, on data from July 2023 to June 2024), not a live test of your tap water or a guarantee that it’s safe.

Water in Big Five Hlabisa is the responsibility of the Umkhanyakude District Municipality, so the figures here are for all the district’s systems and works, not only those in Big Five Hlabisa. The district also supplies Inkosi Mtubatuba, Jozini and Umhlabuyalingana.

Each drinking-water system, 2024

SystemRisk
EnkanyeziniLow 25.6%
HlabisaHigh 70.1%
Hluhluwe Phase1Low 28.7%
Hluhluwe Phase2Medium 63.8%
IngwavumaHigh 71.0%
Jozini (New)Low 40.6%
Jozini (Old)Low 30.8%
KwaJobeCritical 98.9%
MakhonyeniLow 47.8%
MalobeniLow 33.9%
ManguziHigh 82.2%
Manguzi AirfieldLow 39.9%
MashabaneLow 28.1%
MbazwanaLow 21.6%
Mjindi CentralHigh 75.4%
MkuzeHigh 75.9%
MpembeniLow 33.6%
MseleniLow 31.3%
MshuduMedium 67.9%
MtubatubaMedium 62.9%
MzinyeniCritical 98.7%
NkolokothoHigh 83.3%
NondubuyaCritical 95.3%
ShemulaLow 37.3%
Shemula OldCritical 99.0%
ThenganeLow 29.6%

The department’s risk rating for each system, from its Blue Drop risk assessment of 2024 (data from July 2023 to June 2024). Below 50% is low risk; 90% or more is critical.

What the ratings mean

The Department of Water and Sanitation rates each drinking-water system’s risk from four things: the size of its treatment works and how close it runs to capacity (35% of the rating), whether its water met the national drinking-water standard, SANS 241, in tests, and whether enough tests were done (35%), the skills of its staff (20%), and whether it has a water safety plan (10%).

The rating is a share of the worst possible score, so higher is worse: below 50% is low risk, 50% to under 70% medium, 70% to under 90% high, and 90% or more critical. It describes how a system was run and tested over a year, not the water in your glass today.

Your water today

For the water in your tap today, ask the Umkhanyakude District Municipality. It’s responsible for the water here and issues boil-water notices. If it issues one, follow it.

The department’s report for KwaZulu-Natal has each system’s full scorecard: Blue Drop Progress Assessment Report 2025: KwaZulu-Natal.

Sewage works

Sewage works don’t supply your tap, but what they release flows into rivers and dams, and the department’s Green Drop report links poorly treated sewage to risks for public health downstream. In its audit for 2024, none of the 11 works the district runs were in a critical state.

WorksScoreCategoryReleases into
Bethesda/ Ubombo57.6%AverageNot printed
Hlabisa Hospital58.0%AverageImane River (Hluhluwe River)
Hluhluwe57.7%AverageMzinene River
Ingwavuma Hospital55.1%AveragePhongola River
Jozini60.3%AveragePhongola River
KwaMsane54.5%AverageMfolozi River
Manguzi Hospital78.4%AverageNo Discharge
Mkuze74.9%AverageMkuze River
Mseleni Hospital56.1%AverageNo Discharge
Mtubatuba58.8%AverageNot printed
St Lucia59.9%AverageNot printed

Green Drop audit for 2024 (July 2023 to June 2024), published in March 2026. The department’s categories: 90% or more is excellent, 80% good, 50% average, 31% very poor, and below 31% a critical state. Higher is better. “Releases into” is where the works discharges, as the report prints it.

Water losses

The department’s No Drop assessment of 2025 rates the Umkhanyakude District Municipality’s management of water losses at medium risk (63.3%; below 50% is low risk, 90% or more critical). In 2023/24, 93% of the water it put into its pipes was never billed: lost to leaks and bursts, taken illegally, or used without a bill. The department rates the accuracy of those figures as poor (guessed). Its report counts more than 40% as extremely poor, and less than 10% as excellent.

The last full audit: Blue Drop scores, 2023 (22 systems)

The full Blue Drop audit of July 2021 to June 2022, published in 2023. Higher is better: 95% or more is excellent, and below 31% a critical state. Systems may be named differently from 2024.

SystemScoreCategory
Enkanyezini77.0%Average
Hlabisa59.8%Average
Hluhluwe Phase 184.7%Good
Hluhluwe Phase 262.2%Average
Ingwavuma57.6%Average
Jozini New73.0%Average
Jozini Old62.6%Average
Makhonyeni70.4%Average
Malobeni73.6%Average
Manguzi54.9%Average
Manguzi Airfield67.1%Average
Mbazwana70.0%Average
Mjindi Central72.5%Average
Mkuze64.2%Average
Mpembeni71.3%Average
Mseleni71.1%Average
Mshudu73.6%Average
Mtubatuba78.4%Average
Nkolokotho65.7%Average
Nondubuya56.4%Average
Shemula74.6%Average
Thengane75.1%Average

Elsewhere in Umkhanyakude

Drinking-water systems at high or critical risk, of all those rated.

More for Big Five Hlabisa

Source: Department of Water and Sanitation, Blue Drop Progress Assessment Report 2025: KwaZulu-Natal, Blue Drop Report 2023: KwaZulu-Natal, Green Drop Report 2025: KwaZulu-Natal, No Drop Progress Assessment Report 2025 (complete), through our water quality dataset, release 2026-11-12.

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